by AdminWes » Mon May 13, 2013 10:47 am
Hi bwoodfl,
This is very odd. Any change you do (add favorites) get immediately saved to the internal database in MobiLinc. You can absolutely reboot your iPad without losing your favorites. Something else must be happening.
Are you by any chance going to My Settings->Lighting Controller and tapping the Sync button? If you do, please be aware that by choose the Download All option, this WILL delete all custom settings and resync with your ISY by overwriting all data in MobiLinc. Please choose "Update Only" to non-destructively sync with your ISY.
Also, please note that resyncing isn't necessary once you are setup. MobiLinc will non-destructively resync with your ISY in the background each time you launch MobiLinc if you have the Sync options checked under My Settings->Lighting Controller settings.
If this doens't describe what's happening, can you send us a list of steps we can do to reproduce the problem?
Wes