Hi reeta,
FYI for the future, it would be best to create a new topic instead of posting on an old, unrelated forum post.
We can take a look at your True H DVR. Please email us at
support@mobilinc.com with the following:
- Your External IP, port, and a username/password we can use to connect to your DVR.
- The DVR's manual in electronic form or a link to the manual online.
- A link to the manufacturer's website.
- The exact model number of your DVR. It's is just listed as a "TRUE H"?
- Do you know if it supports RTSP?
Wes