MobiLincTake Control of Your Home

MobiLinc and Amazon Alexa


With MobiLinc, your ISY-994x series controller, and MobiLinc Connect cloud service, Alexa voice assistant is now supported!

Controlling your home has never been easier with your voice. Simply say "Alexa, turn on kitchen lights." or "Alexa, set the thermostat to 72 degrees."


Features:

The MobiLinc Smart Home skill supports the following voice features:
  • Turn on or off a device, scene, or program. "Alexa, turn on the kitchen lights."
  • Brighten or Dim a device. "Alexa, dim the living room."
  • Adjust the Thermostat. "Alexa, set the thermostat to 72 degrees."
  • Ask for status: "Alexa, what is the upstairs temperature?"
  • Lock the door: "Alexa, lock the front door"

Who can use this?

Anyone with an active MobiLinc Connect account, Amazon Alexa device like the Echo and Echo Dot, and an ISY-994x controller in the US and Canada.

What do I need?

The following is needed:

1. MobiLinc HD, MobiLinc Pro, or Orchestrated MobiLinc for iOS or Android.
2. Active MobiLinc Connect account and an ISY series controller running firmware 4.6.2 or later with the MobiLinc Connect portal installed and connected to your MobiLinc Connect account via the MobiLinc app.
3. Amazon Alexa device like the Echo or Echo Dot.

The original "MobiLinc" custom skill is no longer needed and will be removed in the future. All Alexa users should use the "MobiLinc Smart Home" skill instead and unlink the original "MobiLinc" custom skill.

Setup Guide:

Please follow these steps to connect your ISY to Alexa through MobiLinc Connect:

Install MobiLinc Connect:
1. Install the MobiLinc Connect portal in your ISY-994x by opening the Admin Console from a PC/MAC and going to Help->Purchase Modules.
2. Once installed and the ISY reboots, open MobiLinc and go to Settings->Lighting Controller->Host Type and select "MobiLinc Connect".
3. Select "Create a New Account" and follow the directions.

Prepare your vocal names of your devices, scenes, and programs:
Many device and scene names aren't written in a way that's easily spoken or written as simple English text. For example, a device may be named "office.1.upstairs". This name will not work with voice recognition. To get around this please follow these steps:
1. Use the ISY's Admin Console and right-click on your device or scene and select "Notes".
2. Under the "Spoken" field enter in simple English to describe your device/scene. For example: "Upstairs Office".
3. Programs: Programs saved in a folder named
"Voice" will be pulled into Alexa. Make sure the name of the program is written in plain speakable English.
4. After making any changes to the Spoken Notes field or changing the name of your voice programs, click the "Save" button on the Programs tab. This applies even if you ONLY change the spoken names of a device or scene.
5. Wait at least 5 minutes after clicking "Save". During this time MobiLinc Connect is syncing the changes back to our servers. You can watch the front of the ISY for when the activity lights stop blinking.
6. After 5 minutes or until the activity lights have stopped blinking, say "Alexa, discover devices" to have Alexa pull in the changes.

With Alexa version 3 support, MobiLinc Connect supports Alexa status for your devices and programs in the Alexa app and asking for status. MobiLinc Connect also supports Alexa routines and groups as configured in the Alexa app for iOS and Android.

Groups:
Alexa supports grouping lights/devices with a specific Echo device in the Alexa app. This is useful to group lights together in the same room with the Echo so that you can say "Alexa, turn the lights off" and Alexa will turn all the lights off in that group with that spoken command. If you have programs in a group, in order to use this feature, use the Alexa app to change the type from Switch to Light. Only lights are supported by Alexa in this context.

Multiple Names per Item:
In some cases, it's helpful to name the same device multiple names for family members that might not remember the exact name to call a specific light. To give the same device multiple names, in the Spoken field of the Admin Console for the device, list all the names for the device separated by a comma. Spoken name example for a light in or near the kitchen: "kitchen, table, downstairs". MobiLinc Connect will use each name in the list and create a separate Alexa device for each one. This works for devices, scenes, and programs for programs in the "Voice" folder.

Troubleshooting:

Please follow these steps to troubleshoot Alexa connection and syncing issues:

ISY and Admin Console:
1. Open the Admin Console from a PC/MAC and confirm that under the "Config" tab, the MobiLinc Portal is connected.
2. Go to Help->About and confirm that the UI and firmware versions both match the latest official firmware 4.6.2. If not, please
update both the firmware and UI to the latest versions.
3. After updating your firmware and UI, set or reset the Spoken names to your devices and scenes under the Notes option for the device/scene. If you updated the UI to match the firmware, it's critical that the spoken names are re-entered again.
4. On the Programs tab, create a folder named "Voice" and create or drag in your programs you want to voice control here.
5. Click the "Save" button on the Programs tab even if you don't make any changes to the program list.
6. Wait 5 minutes to allow time for MobiLinc Connect to sync changes.

Alexa:
1. From a PC or MAC go to https://alexa.amazon.com and log into your Alexa/Amazon account.
2. Go to "Smart Home"->"Smart Home Skills".
3. Disable the ISY Skill from Universal Devices and the INSTEON HUB skill if these are still enabled.
4. Go back to "Smart Home" and click "Devices".
5. Scroll to the bottom and select "Forget All".
6. Click "Discover" to pull back in all current devices, scenes, and programs from the connected MobiLinc Connect skill.
7. Verify all devices, scenes, and programs pulled in do not have names that sound similar and are all able to be spoken in plain English.